Insights

Travel & Hospitality news, views and insights from the team at hotelXsell

Stop renting your guests from the OTAs, OWN them!

The world has shifted in terms of how business operates. Everyone wants to own the customers, for he who has the customers is the king of the new world order. Following in the same footsteps since the last few years, … Read More

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How to use Data to drive Guest Retention

A huge benefit of direct bookings is the data you receive about your guests. By obtaining contact information, demographic data, and individual guest preferences, you can engage with guests in a much more meaningful way—and, not just while they’re staying with you. … Read More

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5 barriers to drive more Direct Bookings

In our discussion with numerous thought leaders of the Hospitality industry, HotelXsell figured out few ways hotels can improve their distribution and optimize their booking strategy. At the top of a hotelier’s mind, there are Direct Bookings jiggling around. The … Read More

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Pressure situation for OTAs in UK

Hotel booking sites are to be probed by the UK’s competition watchdog to see if consumers are being misled by them   OTAs are back in the news a couple of days ago in the UK as authorities unveiled a … Read More

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5 steps to increase Direct Bookings

Every hotelier is seeking ways to increase online direct bookings as it helps to improve guest relationships and bottom-line revenue. HotelXsell powers hoteliers with the set of tools which helps them to intelligently engage with their guests, up-sell more products, … Read More

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